Thursday, May 21, 2009

Business Spectator - Commonwealth Bank warns on phishing scams

Business Spectator - Commonwealth Bank warns on phishing scams: "Commonwealth Bank of Australia Ltd has warned its customers to be aware of various email phishing scams circulating globally that ask for personal and banking account details

The bank said three emails claiming to be from the Commonwealth Bank were discovered in the past fortnight, and a further three were found this week."

Group Executive, Retail Banking Service, Ross McEwan said the bank does not contact customers via email seeking personal information and encourages them to be more vigilant with their personal and banking account details.

"Hundreds of recipients of these emails have been contacting the bank seeking clarification about their validity, which illustrates many Australians are suspicious about receiving emails from financial institutions seeking personal information,” Mr McEwan said.

The bank said the scams include requests for participation in surveys, update account details, activate cards, win prizes and money, qualify for fee refunds or unlock frozen accounts.

“The fact is that these emails look authentic and include Commonwealth Bank logos, refer to actual bank staff members or include believable email addresses,” Mr McEwan said.

“While many people delete these emails, some may be unsuspecting victims of these scams. We recommend people remain alert and delete any email that claims to be from the Commonwealth Bank seeking personal information."

The bank said customers should contact them if they remain unsure.

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